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Establishing Rapport with Your Audience


1. Never tell jokes. Jokes ridicule people and always alienate someone.

2. Tell self-deprecating funny stories. We trust people who have imperfect lives - like us. But don't reveal all your faults at once - they might brand you a real loser.

3. Dress a little better than your audience so they see you as the expert but not too removed.

4. Look them in the eye. We trust you if you look at us. Don't stare at that proverbial spot on the back wall. Look at and talk to each person in the audience - one at a time.

5. Smile. They will naturally smile back at you. If you think your audience looks miserable - remember they are a mirror of the speaker.

6. Tell stories - don't lecture. Kids plead with their parents, 'Tell us a story.' They never say, 'Give us a lecture.' Why do you think we hate lectures - and why I slept through so many at university?

7. Speak the language of the audience. With engineers - talk slide rules, structural forces and tolerances. Whisper the word RAM to computer nerds and watch their eyes light up. When speaking to associations learn if they are called clients, members, associates, delegates or true believers.

8. Help them laugh. Every one loves to laugh. Remember the scene in Mary Poppins with the staid bankers. The old geezer died laughing. Don't kill them, but inject some humour.

9. Talk about things they can relate to. Sales people relate to cold calls, warehousers to stock-outs, bureaucrats to policy formation, and entrepreneurs to cash flow. Remember that everyone relates to family.

10. Be yourself. Be comfortable. Prepare; but don't worry, it's okay to make mistakes. If you are plastic and too polished they won't believe you.





Establish Rapport with Your Audience

© George Torok is The Public Speaking Pro.

As a professional speaker he has delivered over 1,000 presentations. He coaches executives to deliver million dollar presentations and has trained hundreds of managers, sales reps and professionals to deliver more effective presentations.

 

Yet George Torok was a shy high school student who refused to speak to an audience. Since then he learned and developed the public speaking skills of a professional speaker.

 

Contact him to arrange presentation skills training for your business associates or speech coaching for your executives.

 

Call toll free in North America 800-304-1861 or direct 905-335-1997

www.Public-Speaking-Pro.biz

 

Public Speaking Pro

George Torok

905-335-1997

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Public Speaking

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"The Root of Speech Anxiety is Shyness" Philip G. Zimbardo

 

"We assume our enemies - our listeners - are aware of our secret weakness." Carl Jung

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